Last Updated: May 2026
At #SixZeroes Outfit, we strive to provide premium-quality fashion products and a satisfying shopping experience. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.
1. Return Eligibility
You may request a return if:
- You receive a damaged or defective product.
- You receive an incorrect item.
- The product delivered is significantly different from the product ordered.
To be eligible for a return:
- The item must be unused, unworn, and unwashed.
- All original tags, labels, and packaging must be intact.
- The return request must be submitted within 7 days of receiving the order.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Customized, altered, or made-to-order products.
- Products purchased during clearance sales or special promotional offers.
- Items damaged due to misuse, improper handling, or normal wear and tear.
- Products returned without original tags or packaging.
3. Return Request Process
To initiate a return:
- Contact our customer support team within 7 days of delivery.
- Provide your order number and reason for the return.
- Share clear photographs if the product is damaged, defective, or incorrect.
- Our team will review your request and provide return instructions if approved.
4. Refund Policy
Once the returned product is received and inspected:
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method used for the purchase.
- The time required for the refund to reflect in your account may vary depending on your bank or payment provider.
5. Exchange Policy
Eligible products may be exchanged for:
- A different size (subject to availability).
- Replacement of damaged, defective, or incorrect products.
Exchange requests must be made within 7 days of delivery.
6. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item:
- Notify us within 48 hours of delivery.
- Share photographs of the product and packaging.
- Our team will investigate and arrange a replacement or refund, as applicable.
7. Shipping Charges
- Original shipping charges are non-refundable unless the return is due to an error on our part.
- Return shipping costs may be the responsibility of the customer unless otherwise approved by #SixZeroes Outfit.
8. Refund Rejection
Refund or return requests may be declined if:
- The product shows signs of use, washing, or damage after delivery.
- Original tags, packaging, or accessories are missing.
- The return request is submitted after the eligible return period.
9. Contact Us
For any questions regarding returns, exchanges, or refunds, please contact:
#SixZeroes Outfit
Email: shop@hashtagsixzeroes.com
Phone: +91 8750003293
We appreciate your trust in #SixZeroes Outfit and are committed to ensuring a smooth and transparent shopping experience.